Announcements

Emergency Support Hotline Announcement

Dear Valued Market Participants,

The e-mail addresses “gop@epias.com.tr , gip@epias.com.tr, uzlastirma@epias.com.tr, st@epias.com.tr, kayit@epias.com.tr, dogalgaz@epias.com.tr,  seffaflik@epias.com.tr”  used by our Market Participants following the introduction of the EXIST Help Desk (EYM) on 1 April 2020 will be discontinued after 01 March 2021. Additionally, you may use the e-mail addresses “elektrik.acildestek@epias.com.tr, dogalgaz.acildestek@epias.com.tr, seffaflik.acildestek@epias.com.tr”, which are established as emergency support addresses to be used only in cases where the EXIST Help Desk cannot be accessed due to technical difficulties, to submit your issues, suggestions and requests for information to EXIST.

* Market Participants who do not have a KEP address may also transmit the documents they previously submitted via e-mail through EYM.

ELECTRICITY MARKET ANNOUNCEMENTS

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Date Title Category
06.01.2021 About The Elimination of Eligible Customers with Lower Consumption than The Eligible Consumer Limit Eligible Consumer
05.01.2021 Requests of Non-Registered or Outdated Metering Points for February 2021 Period Eligible Consumer
04.01.2021 Important Reminder About The EXIST Help Desk! Announcements Corporate Electricity Natural Gas
28.12.2020 Regional Seasonality Coefficients (January – June 2021) Collateral Electricity
25.12.2020 Profile Coefficients for 2021 Electricity Registration and Settlement
25.12.2020 About Publishing Final Eligible Customer Lists for January 2021 and The beginning of February 2021 Request Period Eligible Consumer
22.12.2020 Eligible Customer Limit For 2021 Eligible Consumer
15.12.2020 November 2020 Electricity Market Settlement Notice Electricity Registration and Settlement
11.12.2020 November 2020 Electricity Market Settlement Notification Control Electricity Registration and Settlement
08.12.2020 Emergency Support Hotline Announcement Electricity Natural Gas
04.12.2020 Requests of Non-Registered or Outdated Metering Points for January 2021 Period Eligible Consumer
26.11.2020 About Publishing Final Eligible Customer Lists for December 2020 and The beginning of January 2021 Request Period Eligible Consumer
19.11.2020 About Publishing Eligible Customer Activity in December 2020 Eligible Consumer
16.11.2020 Announcement Regarding IP Addresses Electricity Kayıt ve Uzlaştırma Natural Gas
16.11.2020 October 2020 Electricity Market Settlement Notice Electricity Registration and Settlement
05.11.2020 Requests of Non-Registered or Outdated Metering Points for December 2020 Period Eligible Consumer
19.10.2020 About Publishing Eligible Customer Activity in November 2020 Eligible Consumer
15.10.2020 September 2020 Electricity Market Settlement Notice Electricity Registration and Settlement
05.10.2020 Requests of Non-Registered or Outdated Metering Points for November 2020 Period Eligible Consumer
25.09.2020 About Publishing Final Eligible Customer Lists for October 2020 and The beginning of November 2020 Request Period Eligible Consumer
19.09.2020 About Publishing Eligible Customer Activity in October 2020 Eligible Consumer
15.09.2020 August 2020 Electricity Market Settlement Notice Electricity Registration and Settlement
26.08.2020 About Publishing Final Eligible Customer Lists for September 2020 and The beginning of October 2020 Request Period Eligible Consumer
19.08.2020 About Publishing Eligible Customer Activity in September 2020 Eligible Consumer
17.08.2020 July 2020 Electricity Market Settlement Notice Electricity Registration and Settlement
11.08.2020 July 2020 Electricity Market Settlement Notification Control Electricity Registration and Settlement
05.08.2020 Requests of Non-Registered or Outdated Metering Points for September 2020 Period Eligible Consumer
28.07.2020 Regarding the Changed Payment Dates Due to The Feast of Sacrifice Holiday Electricity Finance
24.07.2020 About Publishing Final Eligible Customer Lists for August 2020 and The beginning of September 2020 Request Period Eligible Consumer
20.07.2020 Kurban Bayramı (Feast of Sacrifice) Holiday Collateral Calculation Electricity Registration and Settlement

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