Announcements

EXIST Help Desk Made Available for Use

EXIST has launched its EXIST Help Desk (EYM) to provide continuous service support for its products and services.

With EYM, energy market participants and other stakeholders will be able to communicate their requests, suggestions, issues and complaints around the clock with the EXIST Help Dest service application. In this application which can be accessed through the address yardim.epias.com.tr ;

Market Participants; will be able to log in with their user names and passwords and create new requests, view their pending or past requests and get quick responses to their questions in the frequently asked questions section. They will be able to file applications under the sections entitled Electricity Market, Natural Gas Market, Market Financial Transactions, Transparency Platform and Mobile Application, and as for application type, under sections entitled Transaction, Request for Information, Issue Reporting or Suggestions-Improvements.

Stakeholders who are not market participants will be able to register in the system through their e-mail addresses, and convey their requests, suggestions and complaints in relation to the Transparency Platform, Market Financial Transactions and Legal Entity Registration procedures through the EXIST Help Desk.

*We would like to remind you that, you must sent EXIST all requests that require an official letter bearing authorized signatures according to the previous procedure and not through the EYM.

** The e-mail addresses used to request information, technical issues and other matters will be discontinued as of 21 May 2020, and only the EXIST Help Desk will be used as a support communication channel as of the specified date.

EXIST Help Desk link; yardim.epias.com.tr

You can find the EXIST Help Desk User Manual here.

ELECTRICITY MARKET ANNOUNCEMENTS

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Date Title Category
17.09.2021 About Publishing Eligible Customer Activity in October 2021 Eligible Consumer
15.09.2021 August 2021 Electricity Market Settlement Notice Announcements Electricity Kayıt ve Uzlaştırma
15.09.2021 The Updated Prices for electricity power plant based on renewable energy sources with RES Certificate to be in commissioning from 01.07.2021 date until 31.12.2025. Electricity Kayıt ve Uzlaştırma
03.09.2021 Requests of Non-Registered or Outdated Metering Points for October 2021 Period Eligible Consumer
26.08.2021 About Publishing Final Eligible Customer Lists for September 2021 and The beginning of October 2021 Request Period Eligible Consumer
19.08.2021 About Publishing Eligible Customer Activity in September 2021 Eligible Consumer
16.08.2021 July 2021 Futures Electricity Market Settlement Notice Electricity Kayıt ve Uzlaştırma
16.08.2021 July 2021 Electricity Market Settlement Notice Electricity Kayıt ve Uzlaştırma
11.08.2021 Planned Maintenance Work on TEİAŞ TPYS Platform on Sunday and Monday, 15-16 August 2021 Announcements Electricity Intra-Day Market
05.08.2021 30 Ağustos Zafer Bayramı Holiday Collateral Calculation Collateral Electricity Market
05.08.2021 Requests of Non-Registered or Outdated Metering Points for September 2021 Period Eligible Consumer
30.07.2021 About Publishing Final Eligible Customer Lists for August 2021 and The beginning of September 2021 Request Period Eligible Consumer
19.07.2021 About Publishing Eligible Customer Activity in August 2021 Eligible Consumer
16.07.2021 June-2021 Electricity Market Settlement Notice Announcements Electricity Kayıt ve Uzlaştırma Market Uncategorized
05.07.2021 Requests of Non-Registered or Outdated Metering Points for August 2021 Period Eligible Consumer
28.06.2021 Kurban Bayramı Holiday Collateral Calculation Collateral Electricity
25.06.2021 About Publishing Final Eligible Customer Lists for July 2021 and The beginning of August 2021 Request Period Eligible Consumer
23.06.2021 Regional Seasonality Coefficients (July – December 2021) Collateral Electricity Uncategorized
18.06.2021 About Publishing Eligible Customer Activity in July 2021 Eligible Consumer
15.06.2021 May-2021 Electricity Market Settlement Notice Announcements Electricity Kayıt ve Uzlaştırma Uncategorized
04.06.2021 Requests of Non-Registered or Outdated Metering Points for July 2021 Period Eligible Consumer
26.05.2021 About Publishing Final Eligible Customer Lists for June 2021 and The beginning of July 2021 Request Period Eligible Consumer
18.05.2021 About Publishing Eligible Customer Activity in June 2021 Eligible Consumer
17.05.2021 April 2021 Electricity Market Settlement Notice Announcements Electricity Kayıt ve Uzlaştırma Market
05.05.2021 Requests of Non-Registered or Outdated Metering Points for June 2021 Period Eligible Consumer
04.05.2021 Feast of Ramadan Holiday Collateral Calculation Collateral Electricity Uncategorized
27.04.2021 About Publishing Final Eligible Customer Lists for May 2021 and The beginning of June 2021 Request Period Eligible Consumer
19.04.2021 About Publishing Eligible Customer Activity in May 2021 Eligible Consumer
16.04.2021 April 23 National Sovereignty and Children’s Day Collateral Calculation Collateral Electricity Uncategorized
15.04.2021 March 2021 Electricity Market Settlement Notice Announcements Electricity Kayıt ve Uzlaştırma Market Registration and Settlement

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