Announcements

EXIST Help Desk Made Available for Use

EXIST has launched its EXIST Help Desk (EYM) to provide continuous service support for its products and services.

With EYM, energy market participants and other stakeholders will be able to communicate their requests, suggestions, issues and complaints around the clock with the EXIST Help Dest service application. In this application which can be accessed through the address yardim.epias.com.tr ;

Market Participants; will be able to log in with their user names and passwords and create new requests, view their pending or past requests and get quick responses to their questions in the frequently asked questions section. They will be able to file applications under the sections entitled Electricity Market, Natural Gas Market, Market Financial Transactions, Transparency Platform and Mobile Application, and as for application type, under sections entitled Transaction, Request for Information, Issue Reporting or Suggestions-Improvements.

Stakeholders who are not market participants will be able to register in the system through their e-mail addresses, and convey their requests, suggestions and complaints in relation to the Transparency Platform, Market Financial Transactions and Legal Entity Registration procedures through the EXIST Help Desk.

*We would like to remind you that, you must sent EXIST all requests that require an official letter bearing authorized signatures according to the previous procedure and not through the EYM.

** The e-mail addresses used to request information, technical issues and other matters will be discontinued as of 21 May 2020, and only the EXIST Help Desk will be used as a support communication channel as of the specified date.

EXIST Help Desk link; yardim.epias.com.tr

You can find the EXIST Help Desk User Manual here.

ELECTRICITY MARKET ANNOUNCEMENTS

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Date Title Category
07.03.2023 February 2023 Organized YEK-G Settlement Notice Announcements Electricity Environmental Market
03.03.2023 Requests of Non-Registered or Outdated Metering Points for April 2023 Period Eligible Consumer
24.02.2023 About Publishing Final Eligible Customer Lists for March 2023 and The beginning of April 2023 Request Period Eligible Consumer
17.02.2023 About Publishing Eligible Customer Activity in March 2023 Eligible Consumer
15.02.2023 January 2023 Electricity Market Settlement Notice Announcements Electricity Kayıt ve Uzlaştırma Market
14.02.2023 January 2023 Ancillary Services Market Settlement Notice Announcements Electricity Market Registration and Settlement
13.02.2023 EPİAŞ Help Desk Planned Maintenance Announcements Market System Uncategorized
07.02.2023 January 2023 Organized YEK-G Settlement Notice Announcements Electricity Environmental Market
03.02.2023 Requests of Non-Registered or Outdated Metering Points for March 2023 Period Eligible Consumer
26.01.2023 About Publishing Final Eligible Customer Lists for February 2023 and The beginning of March 2023 Request Period Eligible Consumer
19.01.2023 About Publishing Eligible Customer Activity in February 2023 Eligible Consumer
17.01.2023 Requests of Non-Registered or Outdated Metering Points for February 2023 Period Eligible Consumer
16.01.2023 December 2022 Electricity Market Settlement Notice Announcements Electricity Market Registration and Settlement
16.01.2023 December 2022 Ancillary Services Market Settlement Notice Announcements Electricity Market Registration and Settlement
06.01.2023 December 2022 Organized YEK-G Settlement Notice Announcements Electricity Environmental Market
05.01.2023 Requests of Non-Registered or Outdated Metering Points for February 2023 Period Eligible Consumer
24.12.2022 About Publishing Final Eligible Customer Lists for January 2023 and The beginning of February 2023 Request Period Eligible Consumer
20.12.2022 Regional Seasonality Coefficients (January – June 2023) Collateral Electricity Uncategorized
19.12.2022 About Publishing Eligible Customer Activity in January 2023 Eligible Consumer
16.12.2022 Requests of Non-Registered or Outdated Metering Points for January 2023 Period Eligible Consumer
15.12.2022 November 2022 Electricity Market Settlement Notice Announcements Electricity Kayıt ve Uzlaştırma Uncategorized
14.12.2022 November 2022 Ancillary Services Market Settlement Notice Announcements Electricity Market Registration and Settlement
07.12.2022 November 2022 Organized YEK-G Settlement Notice Announcements Electricity Environmental Market
05.12.2022 Requests of Non-Registered or Outdated Metering Points for January 2023 Period Eligible Consumer
25.11.2022 About Publishing Final Eligible Customer Lists for December 2022 and The beginning of January 2023 Request Period Eligible Consumer
18.11.2022 About Publishing Eligible Customer Activity in December 2022 Eligible Consumer
15.11.2022 October 2022 Electricity Market Settlement Notice Announcements Electricity Kayıt ve Uzlaştırma Uncategorized
15.11.2022 October 2022 Futures Electricity Market Settlement Notice Announcements EFM Electricity Kayıt ve Uzlaştırma
14.11.2022 October 2022 Ancillary Services Market Settlement Notice Announcements Electricity Market
07.11.2022 October 2022 Organized YEK-G Settlement Notice Announcements Electricity Environmental Market

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